Last Updated: 1 June 2026 | Effective Date: 1 June 2026
This Privacy Policy explains how pkplus collects, uses, stores, and protects the personal information of Users who access and use the pkplus platform at pkplus.vip. By registering on or using pkplus, you consent to the data practices described herein. Please read this Policy carefully.
pkplus operates the online casino and sports betting platform accessible at pkplus.vip (the "Platform"). In this Privacy Policy, references to "pkplus," "we," "us," or "our" refer to the operator of the pkplus platform. References to "you" or "your" refer to any individual who accesses, registers on, or interacts with the pkplus Platform in any capacity, whether as a registered Account holder or as a visitor.
pkplus is committed to protecting the personal information of all Users in accordance with applicable data protection principles. This Policy is intended to be transparent about what data we collect, why we collect it, and how we handle it.
pkplus collects personal information in the following categories:
2.1 Registration & Identity Data. When you create a pkplus Account, we collect your full legal name as it appears on your CNIC (Computerized National Identity Card), date of birth, gender, residential address, email address, and Pakistani mobile number. This information is necessary to establish and maintain your Account and to fulfil our Know Your Customer (KYC) and age verification obligations.
2.2 Identity Verification Documents. To comply with applicable KYC requirements, pkplus may request copies of government-issued identity documents, such as your CNIC, and proof of address. These documents are collected and stored securely and used solely for verification purposes.
2.3 Financial Data. pkplus collects information relating to your payment transactions, including deposit and withdrawal amounts, payment method identifiers (such as your JazzCash or Easypaisa account number or bank account details), and transaction timestamps. pkplus does not store full card numbers or full bank account credentials; such data is processed by our payment service providers under their own security protocols.
2.4 Gaming & Betting Activity Data. We collect records of your gaming and betting activity on pkplus, including game titles played, bet amounts, win and loss records, session durations, and responsible gaming tool usage. This data is used for account management, dispute resolution, fraud prevention, and responsible gaming monitoring.
2.5 Technical & Usage Data. pkplus automatically collects technical information when you access the Platform, including your IP address, device type, operating system, browser type and version, referring URLs, page visit logs, and click-stream data. This information is collected via cookies and similar tracking technologies as described in Section 6.
2.6 Communications Data. When you contact pkplus support via live chat, email, or any other channel, we retain records of those communications, including the content of messages and any attachments, for quality assurance, training, and dispute resolution purposes.
pkplus uses the personal data it collects for the following purposes:
pkplus processes your personal data on the following legal bases:
pkplus does not sell your personal data to third parties. We share personal information only in the following circumstances:
pkplus uses cookies and similar tracking technologies to operate the Platform and improve the user experience. The following categories of cookies are used:
You may manage your cookie preferences via your browser settings. Disabling strictly necessary cookies may impair your ability to access or use pkplus.
pkplus retains personal data for the following periods:
Following expiry of the applicable retention period, personal data is securely deleted or anonymised.
pkplus implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the pkplus Platform, encrypted storage of sensitive personal data at rest, access controls restricting internal access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and mandatory two-factor authentication for internal administrative access to data systems.
Despite these measures, no online platform can guarantee absolute security. In the event of a data security incident affecting your personal data, pkplus will notify affected Users and relevant authorities as required by applicable law.
Subject to applicable law, you have the following rights in respect of your personal data held by pkplus:
To exercise any of these rights, contact pkplus support. Requests will be acknowledged within 5 business days and substantively addressed within 30 days. Contact: [email protected]
pkplus is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a User is under 18, we will immediately close the associated Account and delete all personal data associated with that Account. If you believe a minor has registered on pkplus, please contact our support team immediately so that we can investigate and take appropriate action.
pkplus operates with service providers located in multiple jurisdictions. Where personal data is transferred outside the jurisdiction in which it was collected, pkplus ensures that appropriate safeguards are in place, including standard contractual clauses or other recognised transfer mechanisms, to protect your personal data in accordance with applicable data protection law.
The pkplus Platform does not contain links to third-party websites. Where game content is provided by third-party software providers, those providers operate within the pkplus Platform environment under contractual data handling obligations. pkplus is not responsible for the data practices of any external website or service accessed independently by the User outside of the pkplus Platform.
pkplus reserves the right to update this Privacy Policy at any time. Where changes are material, pkplus will provide advance notice to registered Users via the email address on their Account no fewer than 7 days before the updated Policy takes effect. The current version of this Privacy Policy, identified by its "Last Updated" date at the top of this page, governs our data practices. Your continued use of pkplus following the effective date of any update constitutes your acceptance of the revised Policy.
For questions, requests, or complaints regarding this Privacy Policy or the handling of your personal data by pkplus, please contact our support team via the 24/7 live chat facility on the Platform. Written enquiries may be directed to: [email protected]
pkplus will acknowledge privacy enquiries within 24 hours and provide a substantive response within 30 days of receipt.
Six commitments we make to every Pakistani player
Every interaction between your device and pkplus – login, deposits, withdrawals, game sessions – is protected by 256-bit SSL encryption. Your personal and financial data is never transmitted in plain text.
pkplus does not sell your personal data to any third party. Your name, contact details, betting history, and payment information stay within the pkplus ecosystem and are shared externally only as required to process payments or comply with law.
Identity documents submitted for KYC verification – including your CNIC – are stored in an encrypted, access-controlled environment. Only authorised verification personnel can access these documents, strictly for the purpose of account verification.
You control your marketing preferences, cookie settings, and responsible gaming limits directly from your pkplus Account settings. Withdrawing consent or updating preferences takes effect immediately – no waiting period, no dark patterns.
pkplus does not hold your data indefinitely. Retention periods are tied to regulatory requirements – typically 5 years post-Account closure. After that, data is securely deleted or anonymised. We tell you exactly how long we keep your information.
Data access, rectification, or erasure requests submitted to pkplus support receive acknowledgement within 24 hours and full responses within 30 days. The support team operates in English and Urdu, 24/7, including during PSL season.
pkplus combines Pakistan's best cricket and PSL betting markets with a platform that genuinely respects your personal data. Log in to your pkplus account and enjoy a secure, trusted gaming experience.
18+ only. Gambling can be addictive – please play responsibly.